Revision Date: March 1, 2016
"Personal information" refers to information that specifically identifies you as an individual and is provided to or collected by us. It may include, for example, your name, residential mailing address, residential email address, residential phone and facsimile numbers, age, credit card number, and gender. Personal information does not include business contact information LC Natural is committed to collecting, using and disclosing personal information responsibly. Personal information that you provide will be used and disclosed only for the purposes to which you have consented.
LC Natural 's websites are intended for use by adults and minors over the age of 13. LC Natural does not knowingly collect or use information from minors under the age of 13.
INFORMATION AUTOMATICALLY COLLECTED
We receive and store certain types of information when you contact our websites. Cookies are simple text files that web browsers place on a user's hard drive when sites are visited.
PERSONAL INFORMATION YOU PROVIDE
LC Natural receives personal information only for a narrow set of purposes. Providing us with your personal information is always your choice. When you request services from us, we ask that you provide sufficient information to enable us to respond to your request. Personal Information may be used:
To contact and correspond with you;
To confirm your identity;
To process and ship your orders for products;
For billing purposes related to our services;
To notify consumers of website updates;
To contact consumers for marketing purposes;
To respond to your service request or complaint; or
For regulatory and audit purposes;
Personal information may also be used for other purposes, subject to obtaining your prior consent.
Website: LC Natural may collect personal information about you when you register to become an LC Natural Holistic Health Consultant, PUB Owner or order product as a Client. In addition, we keep a record of the email addresses of those who contact us. We may use the personal information you provide to us on the website to contact you from time-to-time and as otherwise permitted by law. LC Natural also collects both aggregate and user-specific information from the web pages accessed or visited, and any information volunteered by visitors to the website, such as marketing survey information and contest application information.
Service Request or Complaints: LC Natural may collect personal information from you if you contact us with a request or complaint. The information collected may include your name, address, telephone number, email address, and the necessary facts to enable us to deal with your request or complaint.
Marketing: LC Natural may collect information about you if you consent to participate in any of our marketing initiatives or research. The information collected may include your consumer habits and preferences. We may also send you email promotions and other information that may be of interest to you from LC Natural or from its approved partners, as permitted by law.
Contests and Promotions: LC Natural may collect information about you if you participate in any of our contests or promotions.
CONSENT TO USE PERSONAL INFORMATION
Your consent for us to collect, use and disclose your information may be expressed in writing, or may be implied by the fact that you have provided your personal information to us either verbally, electronically or in writing. When we receive personal information from you that enables us to provide you with our services, your consent to allow us to deal with that personal information in a reasonable manner may be implied. Independent Consultants consent to the collection of personal information in accordance with the terms of the LC Natural Team Mate Application and Agreement executed by them when registering with LC Natural. PUB Owners consent to the collection of personal information in accordance with the Terms and Conditions of the PUB Owner Program executed by them when registering with LC Natural and purchasing the required kit.
You also authorize us to use and retain this personal information for as long as it may be required for the purposes described above. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn.
SHARING PERSONAL INFORMATION WITH OTHERS
We will not sell, transfer or share any personal information about you to any third parties outside of LC Natural and its approved partners who agree to honor these privacy safeguards, except under circumstances as may be required by law or to protect legal rights.
We may share our records with LC Natural, or other affiliated entities. Personal Information that is accessible to a Canadian company or stored in Canada may be subject to disclosure to U.S. government, courts or law enforcement or regulatory agencies for purposes of law enforcement.
LC Natural products are sold through our network of Independent Contractors, including online shopping that is fulfilled directly by LC Natural in connection with an LC Natural Team Mate. If you are purchasing goods or services from LC Natural, we will automatically disclose your personal and purchasing information to an LC Natural Team Mate in order to route your purchase through an Independent Contractor. Such personal and purchasing information includes information about your order history, your name, address, email and phone number and your most recent order.
In providing our services, we may need to disclose the personal information we collect to other service providers or agents who perform various functions for us, such as fulfilling orders, delivering packages, email administrative functions, processing credit card payments, and providing customer service, provided such suppliers agree to keep all personal information private, confidential and secure. LC Natural may also disclose your personal information to third parties who administer contests, promotions and on-line activities on our behalf.
Information that is transferred or disclosed to LC Natural Team Mates and to service providers or agents who perform various functions for us may be transferred outside of your home country to foreign jurisdictions, and may be accessible to law enforcement and other authorities within those jurisdictions.
In certain circumstances, we may provide personal information to third parties for legal or regulatory purposes, or as otherwise required or permitted by law.
If LC Natural or its assets were to be sold, the purchaser is entitled to conduct a "due diligence" review of our records to ensure we are a viable business honestly portrayed to the purchaser. This due diligence review may involve some review of our accounting and client files. Before being provided access to our records, the potential purchaser would be required to agree in writing to keep all information confidential.
OPT OUT POLICY
You may opt out of receiving certain communications from us (i.e. email promotions and other information that may be of interest to you from LC Natural or from its approved partners) by emailing us at: firstname.lastname@example.org or writing to us at:
LC Natural Health & Beauty 585 Beresford Avenue Toronto ON M6S 3C2 ATT: Customer Service
LINKS TO OTHER SITES
The website may contain links to other websites. LC Natural is not responsible for the privacy practices or content of such other websites.
LC Natural understands the importance of protecting your personal information. We use Internet security protocols to protect personal information collected through our websites. However, LC Natural does not represent or warrant the complete security of the personal information provided to us through our websites. You understand that you are providing such information to us at your own risk.
KEEPING INFORMATION ACCURATE
It is important that your personal information is accurate and complete. Having accurate information about you enables us to give you the best possible service. With some exceptions prescribed by law, you have the right to access, verify or challenge the information we have about you and have it amended if appropriate. You can help us keep personal information up-to-date by keeping us informed of any changes, such as a change of address, telephone number or any other circumstances.
LC Natural Health & Beauty 585 Beresford Avenue Toronto ON M6S 3C2 Attn: Louise Camilleri